Help Center

Answers to common questions about buying and selling on Reswell

How do I buy an item?

Browse used gear or surfboards, click on a listing you like, and use the "Contact Seller" or "Buy with Reswell Bucks" option. For items that ship, you can pay with Reswell Bucks (in-app currency) or coordinate payment and shipping directly with the seller via messages.

How do I sell an item?

Sign in, click "Sell" in the header, and create a listing. Add photos, a title, description, price, and condition. For used gear you can offer shipping; for surfboards we recommend in-person pickup only so buyers can inspect the board.

What are Reswell Bucks?

Reswell Bucks are our in-app currency. Buyers use them to purchase items from sellers; sellers receive Bucks in their wallet and can cash out to PayPal, Venmo, or bank transfer. This keeps transactions secure and simple within the community.

How do I contact a seller or buyer?

Use the Messages section (envelope icon in the header) to start or continue a conversation. Messages are tied to a specific listing so you can discuss condition, shipping, or pickup details in one place.

What if I have a problem with a purchase?

Try to resolve the issue directly with the seller via messages first. If you used Reswell Bucks, our team can help with eligible disputes. For serious issues (e.g. fraud or safety), use the report options on the listing or in Messages and we’ll review.

Still need help?

Check our Safety Tips and Shipping Guide, or Contact Us.

Help Center - Reswell